When interviewing training firms

What capabilities and services should I look for when hiring a training provider?

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@LynnEsquer - Eager to hear what other community members say. I think answers will vary upon knowing what kind of training is needed, who are the individuals to be trained, what are the expectations, and if the method of training delivery matches the audience.

I hope others in the LX will share specific experiences in selecting a training firm - and then, how to measure if the training changed behavior.

Also - in this period of the Great Resignation, is training a bigger carrot to keep employees?