"Beyond Collaboration Overload" by Rob Cross

This book by Rob Cross (Edward A. Madden Professor of Global Leadership at Babson College) is extraordinary.

I was particularly thrilled by two ideas therein:

  • That the single biggest predictor of high performance is the ability to generate energy and engagement in networks

  • That socializing builds two key forms of social capital: benevolence-based trust and competence-based trust…and that these often underpin one’s ability to move the ball forward and drive bold, new ideas at work and in life - a strong basis for innovation

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