Department of Labor releases AI best practices for employers

"The DOL’s guide, “Artificial Intelligence and Worker Well-being: Principles and Best Practices for Developers and Employers” was developed with input from public listening sessions and from workers, unions, researchers, academics, employers and developers. It aims to mitigate risks of discrimination, data breaches and job replacement by AI, while embracing possible innovation and production.

The report shares eight principles and best practices, with a “north star” of centering workers. The guide says workers, especially from underserved communities, should understand and have input in the design, development, testing, training, use and oversight of the AI systems used in their workplaces. This will improve job quality and allow businesses to deliver on their outcomes. Unions should bargain in good faith on the use of AI and electronic monitoring in the workplace, it said.

Other best practices include ethically developing AI, with training that protects and takes feedback from workers. Organizations should also have a clear governance system to evaluate AI used in the workplace, and they should be transparent about the AI systems they’re using, the DOL said."