Can you really transform the learning experience with artificial intelligence?

Hello LX Community Members!
As we are now officially in the Spring Season, I wish you all additional enjoyment of the longer sun light days (in some parts of the USA). I’m diving right into answering the question can learning be transformed by using AI. This is a relevant question investigated by learning design professionals.
There are incredible take aways/tips from this recent Feb. 2024 article. I’ll share just one here:
3) Strategic Decision Making:

Insights gleaned from data analytics offer a profound understanding of the effecacy of learning and development efforts. This AI-focused, data-driven strategy empowers organizations to reallocate resources strategically, optimizing learning initiatives for operational growth and enhanced stakeholder returns.

LINK](Transforming Enterprise Learning Experience with AI)

Can you really transform the learning experience with artificial intelligence (AI)?

Add in your thoughts and any comments if you have found this link meaningful, and relevant.

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Can you transform the experience… hmmmmm. No. That’s mine and mine alone.

Can you use AI to create a more personalized interaction with content within the user’s context that provides the user with different, perhaps expanded interactions to enhance their learning experience? Yes.

Can AI provide contextualized learning and guidance/coaching to increase my capabilities in the workplace experience? Yes.

Can AI make me do my job better. No. But you can tap into the resources provided to increase your capabilities, expand your skillset, and improve your performance - but the choice still resides with you.

Will @Roxann continue to provoke conversations with interesting posts? Absolutely!! And for that I am grateful.

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I loved the idea of managing efficiently time and resources. Another benefit that could be realized using AI is designing a more personalized learning experience that has a multifaceted aspect (retention, engagement, agility…).
I think that the big challenge is about finding harmony between human action and what we could name “AI change” and how it could be implemented: from outside or developed for an own use?
I prefer use AI for serum generation rather than using AI as serum.

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Tim Slade recently posted some observations in his LinkedIn post:

Most of these teams aren’t using AI in any meaningful way beyond rewriting emails and basic content generation…there’s often too much hype and noise, making it sound like AI taking over L&D jobs, or that companies are getting rid our positions left and right…what you have to remember is that most of this noise comes from self-proclaimed thought leaders, FURUs, and others who (A) have an agenda or something to sell, and (B) haven’t actually worked in the industry…

Tim encourages everyone to Google Gartner Hype Cycle. We are currently at the “Peak of Inflated Expectation.”

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Yes, totally am in agreement with viewing or reviewing the Gartner Hype Cycle.
While any “new technology” is often viewed with skepticism, critics and as mentioned self-proclaimed thought leaders- which I find a fascinating term, maybe another important factor is in piloting or sampling the technology as in a pilot or focus group first before jumping to conclusions.

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Hi @Hamid ,
Fascinating comment! I do believe what you write about the benefits of using AI and furthering that, expanding it and maybe even futurizing what it will look like in years ahead. It’s speculating on how it can be used as a benefit while keeping in mind the potential risk(s). Your thoughts on AI as a serum generator is so expressive and almost touchable- wonderfully descriptive!

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Thanks Bill,
@WJRyan
In a recent webinar I attended, I posted that the full potential of AI will not be realized in our lifetime- it was met with radio silence, and eventually a comment from a person who jokingly said he will live forever because of AI! It’s a new accessible technology now, but definitely not a new technology.
I really am tapping into your comment on how AI can provided more contextualization of learning believing that needs more emphasis and thought for sure!

Thanks Bill, as always insightful!

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Can learning be transformed by using AI? I’m still grappling with the fact that it tends to be quite selective, often dependent on popular opinion, potentially leaving behind emerging intuitive knowledge. So, while AI undeniably streamlines tasks, learning remains a multifaceted process that goes beyond mere consumption of pre-existing content.

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Agree @Kettyjura that “learning is a multifaceted process” yet I see this next generation of tools providing more than a rehash of existing content. Chatbots were a positive step forward in drill-n-practice yet some of the platforms I am observing within the medical space are providing deeper dives that provoke reflections within a person and provide human specialists a more focused result list to bring care quicker than in past situations providing learning for patient and physician alike.

Please know, I am not saying the tools are 100% accurate, they - like human specialists, are not perfect. But reducing time to care aligns with reducing time to proficiency and they both involve learning in the context of the situation. I see the platforms being a positive, more objective, addition to the learning experience.

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