In my L&D roles I often faced the question centered on the cost to replace a departed employee. Check out the Center for Economic and Policy Research’s turnover calculator & see the costs. Exempt & hourly in 10 questions to help you make your business case that retention is a performance metric. CLASP–CEPR Turnover Calculator - Center for Economic and Policy Research
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More than welcome and (warning - blatant plug ahead - I mean it…) I’ve found the L&D community overlook many different areas where our solutions create a ROL, Return on Learning. I built a spreadsheet to help me with clients I consult with look at business metrics that can demonstrate how learning is a strategic business partner, it helps to talk in the operational metrics and this small (free) tool can be modified to reflect your organization and a list of topics to consider when showing your ROL. Surf over to www.williamjryan.com and scroll down to the free resources.
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